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Tel: 01246 463967 Mobile: 07814 385292
Vat No.229 7495 64
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Terms and Conditions (Website) Terms and Conditions for Installation Work

All content and design of this website is protected by copyright, trademarks and other intellectual
property rights and is the property of Philip Mallender. You may print or download such material in
electronic form on your local hard disk for your personal, non-commercial use. You may not alter or
otherwise make any changes to any material that you print or download, including, without limitation,
removing any copyright or proprietary notices.
All other uses are prohibited including, without limitation, distributing, reproducing, modifying or
copying or using for commercial purposes any of the materials or contents of this site. The licence
to copy also does not permit incorporation of the content or any part of the website in any other
work or publication in any form whatsoever. If you wish to use the material in this website for any
other purpose, please contact us for our permission at enquiries@sheffield-plumber.co.uk

Exclusion of warranties
Philip Mallender will endeavour to make sure the material and information contained on this website
is as accurate as possible. However, we give no warranty of any kind regarding this website and/or
materials provided on this website.
Philip Mallender makes no representations or warranties of any kind (express or implied) as to the
operation of this website or the accuracy, completeness, currency, or reliability of any of the content
or data found on this website.

Prices and Advertising Offers
All offerings are subject to errors, omissions, change of prices or withdrawal of offers without notice.
Prices are subject to VAT @ 20% unless otherwise stated. We can not be held liable for any losses
incurred due to false, misleading or incorrect information provided by third parties.
VAT NO. 229 7495 64

Price Match Guarantee
We will beat any like for like quote from any of our major competitors. This is subject to the details of
appliances and schedule of work being seen to enable us to match and quote on a basis of like for like.

Working Hours, Labour and Travel Charges (Excluding Material Costs)
The following costs for labour and travelling time are subject to change and dependent on circumstances.
Monday - Friday 7am - 7pm
Saturday 8am - 6pm
Sunday 8am - 6pm
Emergency Call Out - Working hours outside the above stated, costs are  £80 First Hour + £40 Per Hour.
(Christmas and New Year Call out fee = £120 + £60 per hour)
Boiler Breakdown - Call out FREE + £40 = 1 hours diagnostic check.

Landlords Safety Check and Inspection
Should any appliance or installation system fail an inspection the fee is still payable and any repairs or
modifications will be charged and invoiced separately. A Landlords re-inspection fee of £30 is payable
if work is NOT carried out by us PJM Plumbing and Gas ltd.

All work is guaranteed for a period of 12 months from date of installation.

We accept Paypal, Cash, Cheques and all major credit cards. (
a 3% charge applies on credit cards)
Receipts for payment will be issued on request.

Customers have the right to cancel a service within 7 days of purchase date.
All cancellation notifications must be received in writing within 14 days of date purchased.
Any monies to be refunded will be returned via the initial payment method. Services and products
purchased through third party businesses advertised on this website are subject to there own
cancellation policy and terms and conditions.

Reciprocal Links
All links to associated businesses are inserted within the context of the website on approval.
Philip Mallender as the sole rights to include and exclude any link that does not conform or abide
to UK laws on advertising. We will not accept any links that promote violence, sex, crime or any
illegal act. Links will only be inserted within the website after the approval and insertion of our
reciprocal link into any associated business website page that as a direct link from it's home or
index page. Philip Mallender has the right to remove any pre-inserted link from it's website, if it is
found that our link has be removed from any associated website.

To the fullest extent as permitted by law we exclude all liability whatsoever for any loss or damage
howsoever arising out of the use of this website or reliance upon the content of this website.
Philip Mallender assumes no responsibility and shall not be liable for any damage to, or viruses
which may infect, your computer equipment or other property by reason of your access to,
browsing or use of this website. In no event shall Philip Mallender be liable for any damages, losses,
injuries or claims or any direct, indirect, incidental, consequential damages of any kind (including
but not limited to lost profits, data or savings) howsoever arising (including, but not limited to, as a
result of Philip Mallender negligence) in connection with the use of this website, or the copying or
use of any information or material contained in or referred to in this website, or any failure or delay
of the use or inability to use any component of this website.

Data Protection Act
Philip Mallender is fully committed to compliance with the Data Protection Act 1998.
The following principles will be applied when we handle your personal information:
Your personal information is only used with your knowledge.
Only information that we actually need is collected.
Your personal information is only seen by those who need it to do their jobs.
We will not pass your personal information on to any other organisation without your
agreement unless required to do so by the law.
Personal information is retained only for as long as it is required.
We will, where necessary, keep your information up to date.
We will provide you with a copy of your personal information on request.
Inaccurate or misleading data will be corrected as soon as possible.
These principles apply whether we hold your information on paper or in electronic form.
Your information will be protected from unauthorised or accidental disclosure, however we
cannot be held responsible or liable for any customer information obtained by third parties
using illegal methods via this website and the internet.
*Please note that any personal information supplied by you in the open access areas of the website
is supplied by you at your own risk.

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